April 29, 2010
Between 1:22pm and 2:20pm CEST, mite was down for all users. We’re terribly sorry, please accept our apologies!
The reason for this downtime were problems in our data center: defect routers of the upstream provider caused an interruption in the external connection. Three minutes after this downtime started we began to update on this problem via Twitter. Within minutes, technicians started working on the hardware in the data center. Collaborating with our hosting partner SysEleven, we’ll keep looking into this problem to prevent similar problems in the future, this goes without saying. Of course, your data was totally safe throughout this downtime.
Again: we’re so sorry! This shouldn’t happen.
Julia in Tech talk