Scheduled maintenance on November 26th

During the night from Friday to Saturday, November 26th, mite will be unavailable from 1:10 AM CET for about one hour. We ask for your understanding.

During this maintenance we will deploy updates to our databases to improve speed. In particular we hope to significantly boost the page »Reports => Projects« for accounts with loads of data.

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Update: Maintenance was completed successfully, our tests are looking fine. It took much longer than calculated though, mite was unavailable for 2 hours 39 minutes. But now we hope that it has been worth the effort – we're curious for the speed measurements to come. For now: good night everybody.

Julia in Tech talk

Scheduled maintenance on October 25th

Our hoster SysEleven will perform a scheduled maintenance in our primary data center in Berlin, Germany. It will take place during the night from today to tomorrow, October 25th, starting at 5:00 AM CEST. mite will be unavailable for up to 30 minutes, and slow for up to 30 more minutes. We ask for your understanding.

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Update: Maintenance was completed successfully. mite was unavailable for 17 minutes. Our database servers now run on new, faster hardware.

Julia in Tech talk

Scheduled maintenance on June 6th

During the night from Sunday to Monday, June 6th, between 0:15 and 1:30 AM CEST, mite will be unavailable for up to 15 minutes.

We will switch some of our servers to new ones with up-to-date, improved services. To do this properly, we’ll have to take the app down for a couple of minutes. This update is necessary to ensure mite will continue running smoothly and safely. We ask for your understanding.

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Update: Maintenance was completed as planned. mite was unavailable for two minutes. You should not notice any changes besides mite running a little faster in some cases. But in case you happen to stumble upon any problem nevertheless, please tell us in as much detail as possible so we can fix it right away.

Julia in Tech talk

Scheduled maintenance on April 5th and 6th

Our hoster SysEleven will perform scheduled maintenance in our primary data center in Berlin, Germany. The first part will take place during the night from today to tomorrow, April 5h, the second one during the following night on April 6th. Both maintenance windows will run from 0:00 until 7:00 AM CEST. During these timeframes, mite will be unavailable for a total of up to 30 minutes. We ask for your understanding.

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Update: Maintenance was completed successfully. mite was unavailable for a total of 19 minutes and very slow for an additional 20 minutes.

Julia in Tech talk

Scheduled maintenance on October 6th

During the night from today to Wednesday, October 6th, our hoster SysEleven will perform a scheduled maintenance in our primary data center in Berlin, Germany. Between 0:00 and 7:00 AM CEST, mite will thus be unavailable for up to 30 minutes. This maintenance is necessary to perform updates in the server management which are not possible without a short downtime. We ask for your understanding.

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Update: Maintenance was completed successfully. mite was unavailable for a total of 28 minutes.

Julia in Tech talk

Hickup in the morning

This morning, mite was unavailable from 06:52 to 07:04 CEST. A failure in our primary data centre run by SysEleven in Berlin, Germany was responsible for the downtime. We are sorry – 12 minutes are 12 minutes too much.

Julia in Tech talk

Scheduled maintenance on April 16th

Tomorrow, April 16th, we’ll deploy some updates. From 0:30 and from 22:00 CEST, mite won’t be available for about 5 minutes at a time.

This maintenance is scheduled to deploy framework, stability, and security updates. Furthermore, we optimized the Excel, CSV, and XML export. Exporting data should now run up to 30% faster – an increase in speed that should be notable especially on bigger accounts.

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Update: We deployed the updates successfully. mite was unavailable for a total of 10 minutes. From our perspective everything is running smoothly. If you nevertheless stumble upon a bug, please be so kind and get in touch with a detailed description.

Julia in Tech talk

Scheduled maintenance on September 15th

During the night from today to Tuesday, September 15th, our hoster SysEleven will perform a scheduled maintenance in our primary data center in Berlin, Germany. Between 0:00 and 1:00 AM CEST, mite will thus be unavailable for up to 30 minutes. This maintenance is necessary to perform some updates in the server management which are not possible without a short downtime. We ask for your understanding.

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Update: Maintenance was completed successfully. mite was unavailable for 13 minutes.

Julia in Tech talk

Scheduled maintenance on September 10th

During the night from Wednesday to Thursday, September 10th, we’ll deploy some framework updates to our servers. Between 0:15 and 1:00 CEST, mite will thus be unavailable for up to 15 minutes. We ask for your understanding.

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Update: Scheduled maintenance went smoothly, mite was unavailable for five minutes. If you nevertheless happen to stumple upon any bug, please tell us so we can fix it right away. Thanks!

Julia in Tech talk

Today’s service interruption

Between 14:50 und 14:59 CET, mite was unavailable due to problems in the network of our primary data center run by SysEleven in Berlin, Germany.

We are sorry for this downtime! Especially during working hours, this is of course a big annoyance. This said, we are glad we could at least reduce the downtime to nine minutes by switching servers on-the-fly. For now (16:15 CET), we are waiting for our hoster to get to the root of the problems, fix everything completely, and tell us how they’ll aim at avoiding problems like that in the future. The stable availability of mite is of course our top priority. Again: sorry for todays hiccup.

Julia in Tech talk